Privacy Policy

LAST UPDATE: June-16-2024

We know that you care how information about you is used and shared, and so do we. That is why at Window Sticker Lookup (“Site”), we are committed to protecting your privacy, and we support a general policy of openness about how we collect, use, and disclose your personal information.

Welcome The purpose of this Privacy Policy is to inform you about our practices relating to the collection, use, and disclosure of personal information through your access to or use of the Window Sticker Lookup Service. By using our Service you consent to the collection, use, and disclosure of your personal information under the following terms and conditions. This Privacy Policy also explains how you can contact us if you have a question about, want to make a change to, or delete any personal information that we may be holding about you. We strongly recommend that you take the time to read this Privacy Policy and retain it for future reference. When reading this Privacy Policy, please note that any capitalized terms not defined in this Privacy Policy are defined in our Terms and Conditions accessible online at the Terms and Conditions page.

Personal Information

For the purpose of this Privacy Policy, “personal information” means information about an identifiable individual

What Personal Information We Collect

We may collect personal information that you upload, post, or input into our Site or give us in any other way in the course of you accessing or using our Window Sticker Lookup Service (including when you post, upload, or input any content or information to the Site or input any content or information into a Service), including contact information (such as name, address, postal code, e-mail address and phone number) and other personal information you may transmit to us on your behalf or behalf of a third party, or authorize us to obtain from you. You can choose not to provide certain personal information, but then you might not be able to take advantage of some of the features in the Window Sticker Lookup Service. Other examples of the personal information we may collect include the Internet protocol (IP) address used to connect your computer to the Internet; login credentials you use to access the Window Sticker Lookup Service; computer and connection information such as browser type and version, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our Site, including date and time; cookie number; products you viewed or searched for; and phone number used to call our contact phone number.

How We Use Your Personal Information

We use the personal information that you provide for such purposes as responding to your search requests, communicating with you, and enabling certain functionalities in the Window Sticker Lookup Service for your use. We use the personal information that we collect to:

Provide you with, or make available to you, the Window Sticker Lookup Service, including responding to your search requests;
Enable certain functionalities in the Window Sticker Lookup Service for your use;
Do all the things necessary to administer the Service and the Site;
Personalize the user experience of our Window Sticker Lookup Service;
Research, develop, manage, protect, and/or improve the Window Sticker Lookup Service; and develop and maintain our relationship with you and communicate with you.

We may employ third parties to perform certain functions on our behalf. Examples include fulfilling orders and payments, sending emails, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These third parties may receive access to your personal information, but only as required to perform their functions, and cannot use the personal information for any other purposes.

Use or Disclosure for Communication and Marketing Purposes

To help us make emails more useful and likely of interest to you, we may receive a confirmation when you open an email from us if your computer supports such capabilities. We may also compare our customer list to lists received from third parties, to avoid sending unnecessary messages to our customers. If you have not opted out of receiving marketing materials or communications, we may also use (but will not disclose) your personal information to promote and market additional goods, Services, and special offers from us and/or our business associates, including by means of direct marketing. We may also disclose your name and mailing address to these affiliates and/or third-party business associates so that they can send you promotional materials directly.

Cookies

When you visit our Site, we may place a text file called a “cookie” in the browser directory of your computer’s hard drive. A cookie is an alphanumeric identifier that enables our systems to recognize your browser and to provide more efficient service of our Site. We may also use cookies and work with third-party service providers who use cookies to collect traffic data and other information about your use of our Site. We and our service providers will use this information in aggregated and anonymous form to analyze usage of our Site and to improve the operation of our Site, Service, and/or Products. Some browsers can be set to reject all cookies. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and/or how to disable cookies altogether. If you choose to modify your browser in this manner, some pages of our Site may not function properly. Cookies allow you to take full advantage of some of our most advanced features, and we recommend that you leave them turned on. We use the following cookies:

Google Analytics
Microsoft Clarity

These cookies are used for our site analytics, and other operational purposes.

How We Protect Your Personal Information

We are committed to ensuring that the personal information collected in the course of you accessing or using our Window Sticker Lookup Service is protected against loss, theft, and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form, and access to collected personal information is restricted to selected employees, representatives, and third parties as described above. The password-protected areas of the Window Sticker Lookup Service are secured by industry-standard encryption.

Links to Third-Party Sites

The Site may offer links to third-party sites. You should be aware that operators of linked sites may also collect your personal information (including information generated through the use of cookies) when you access their sites. We are not responsible for how such third parties collect, use, or disclose your personal information, so it is important to familiarize yourself with their privacy policies before providing them with your personal information. For instance, we use Stripe to collect online payments. Please read their privacy policy and terms.

Knowledge and Consent

We collect personal information about you, from you, or from third parties you authorize us to collect such information from, only when you voluntarily provide it or authorize us to collect it. Typically, we will seek consent for the use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use (for example, when we want to use the information for a purpose not previously identified). The form of consent that we seek, including whether it is expressed or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances.

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent at any time, please contact us using the contact information provided in the “Contacting Us” section of this Privacy Policy. We will inform you of the implications of withdrawing consent.

We will not, as a condition of providing a service, require you to consent to the collection, use, or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.

Retention and Storage of Your Personal Information

We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected, comply with applicable laws, enforce our Conditions of Use and other agreements we have entered into with you, and protect or enforce our rights. This may include exchanging information with other companies, governmental and semi-governmental institutions, and crime prevention organizations for fraud investigation, detection, prevention, and/or protection purposes. Your consent to such purposes remains valid after you leave the Site and/or cease using the Window Sticker Lookup Service.

For the purposes set out in this Privacy Policy, we or one of our affiliates or an unaffiliated service provider may process and store your personal information outside of the province in which you reside and/or outside of the USA, and under the laws of those other jurisdictions, in certain circumstances courts, law enforcement agencies, regulatory agencies or security authorities in those other provinces or foreign jurisdictions may be entitled to access your personal information.

Service

When Customers use our Service, we store and process your information and information related to your use of the service (for example, VIN number, transaction history, feedback, signature, etc.) If the Customer gives us access to Customer contacts, Window Sticker Lookup will store those contacts on our servers for the Customer's use. This will make it easy for the Customer to lookup window stickers by VIN or by year, make and model, send emails, and invite others to use the Service.

Change of Control

If we are involved in a reorganization, merger, acquisition, or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.

Correcting or Updating Your Information

You can help us maintain the accuracy of your personal information by notifying us of any changes to this information. You may contact us to request access to or correction or update of your personal information using the contact information provided in the “Contacting Us” section of this Privacy Policy.

Personal Information Deletion

If you no longer wish to use our Service, you can send a request email to our support team for the deletion of your account and we will remove all your account information and Personal Information as stated in the “Personal Information” section of this Privacy Policy from our database.
The request for Personal Information deletion consists of the following steps:

Request: You will submit a Personal Information deletion request through an email to support[@]windowstickerlookup.com

Validation: The support team will validate your request and cross-check your Personal Information with their internal database. If data matches, including name, email, or phone number, they will initiate the Personal Information deletion process.

Deletion: The support team will send you an email notifying you about the initiation of Personal Information deletion, verification code, or ask for final approval.

Final Notification: After you provide your final consent, your Personal Information will be cleared from our database and you will be notified about the successful deletion via an email.

Changes to this privacy policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please reach out to us at:
Privacy Policy Officer
2196 3rd Ave #4001 New York, NY support[@]windowstickerslookup.com
United States